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LOUISIANA CEMETERY BOARD
3445 N. Causeway Boulevard, Suite 509
Metairie, Louisiana 70002
Telephone (504) 838-5267
Toll Free (866) 488-5267
Fax (504) 838-5289
THE COMPLAINT PROCESS
PLEASE READ THE FOLLOWING CAREFULLY BEFORE COMPLETING THE COMPLAINT FORM!
Once we receive your complaint the following will occur:
- Our office handles complaints against Cemeteries, and Cemetery Sales and Management Organizations located in Louisiana.
- Prior to filing a complaint with our office, we ask that you contact the business in an attempt to resolve your complaint.
- If our office cannot handle your complaint, it will be forwarded to the appropriate agency. If this occurs, you will be notified in writing.
- The business is provided with a copy of your complaint and given an opportunity to respond to the complaint. Once we receive a response from the business, we will notify you, in writing, of the response.
- If the business does not respond to our office within a reasonable time, you will receive a letter from our office notifying you of this fact.
- If you are not satisfied with the business' response, you may seek restitution through other means such as small claims court or a private attorney.
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